Shipping AMSOIL orders to our customers promptly is important to us. More than 99% of orders placed by 5:00 p.m. Central time, Monday through Friday are shipped within 24 hours and most are delivered within three days via ground delivery.
"Currently marketed" refers to the product's formulation and packaging. "Resalable condition" refers to the condition of the product itself and all packaging required to resell the product.
The Distribution Center Manager will make the final determination regarding the condition and acceptance of all products considered for a return or exchange. In situations where products do not meet the return/exchange guidelines, the customer will be contacted for disposition or return of any non-compliant products. In these cases, the customer is also responsible for return freight costs.
PRODUCT DAMAGED DURING SHIPPING:
If there is visible damage to your order upon delivery, refuse the order. It will be returned to AMSOIL INC. for inspection and a new order will be sent at no extra charge to you. If you discover hidden damage after accepting delivery of your order, call 800-956-5695 for damaged product instruction.
Clothing items may be returned to:
Attn: Literature Dept.
1101 Susquehanna Ave.
Superior, WI 54880
Include a copy of the invoice or a detailed note with your name, account number, order number and explanation of the return/exchange. If requesting credit card reimbursement, include the credit card number and expiration date or a phone number where you can be reached.
Prices and availability of products are subject to change without notice. Errors will be corrected where discovered and AMSOIL reserves the right to revoke any offer or price inadvertently published due to error or omission.